Revision as of 13:15, 16 September 2026

Standout Property Manager Help

Welcome to the Standout Property Manager knowledge base. The help is organised around day-to-day agency work and the current Standout interface.

Start here	Property & marketing	Communications & customers	Management & administration
Quick Start Daily Workflow Dashboard Diary Tasks	Property Overview Property Marketing Readiness AI Data Quality Feeds and Portals Sales Progression	Communications Centre Inbound Enquiries Customer Portal Contacts Overview Opportunity Finder	Reports Centre Administration Support Access and Security Release and Version Information

Current Standout highlights

Standout now combines the CRM, property workflow, portal distribution, inbound communications, Customer Portal and reporting in one system. Important recent additions include:

the redesigned property header and Marketing readiness checks;
AI Data Quality with factual checks, AI review, safe copy Auto Fix and a 30-day trial for agencies that have not enabled AI billing;
portal diagnostics and faster portal activity screens;
the unified Communications Centre for portal, website and Customer Portal conversations;
property-level Sales Progression health, next actions, blockers and target dates;
the modern Reports Centre and Communications Centre usage reporting;
secure support access, clearer version/session information and tighter impersonation controls.

For the latest changes see Recent Changes - September 2026.

Property and marketing

Communications and enquiries

Reporting and administration

@@ Line 2: / Line 2: @@
 = Standout Property Manager Help =
-Welcome to the Standout Property Manager knowledge base. The help is organised around day-to-day agency work rather than around database screens.
+Welcome to the Standout Property Manager knowledge base. The help is organised around day-to-day agency work and the current Standout interface.
-<div class="mw-parser-output">
 {| class="wikitable" style="width:100%;"
 |-
 ! style="width:25%;" | Start here
-! style="width:25%;" | Communications
+! style="width:25%;" | Property & marketing
-! style="width:25%;" | Property & customers
+! style="width:25%;" | Communications & customers
-! style="width:25%;" | Management & reporting
+! style="width:25%;" | Management & administration
 |-
-| [[Quick Start]]<br />[[Daily Workflow]]
+| [[Quick Start]]<br />[[Daily Workflow]]<br />[[Dashboard]]<br />[[Diary]]<br />[[Tasks]]
-| [[Communications Centre]]<br />[[Inbound Enquiries]]<br />[[Customer Portal]]
+| [[Property Overview]]<br />[[Property Marketing Readiness]]<br />[[AI Data Quality]]<br />[[Feeds and Portals]]<br />[[Sales Progression]]
-| [[Sales Property]]<br />[[Sales Progression]]<br />[[Rental Property]]<br />[[Contacts]]<br />[[Opportunity Finder]]
+| [[Communications Centre]]<br />[[Inbound Enquiries]]<br />[[Customer Portal]]<br />[[Contacts Overview]]<br />[[Opportunity Finder]]
-| [[Reports Centre]]<br />[[Communications Centre Usage]]<br />[[Administration]]
+| [[Reports Centre]]<br />[[Administration]]<br />[[Support Access and Security]]<br />[[Release and Version Information]]
 |}
-</div>
-== Recent improvements ==
+== Current Standout highlights ==
-Standout has had a substantial update during August and September 2026. The biggest changes are the new [[Communications Centre]], direct portal/website enquiry integrations, closer [[Customer Portal]] messaging, improved CRM conversion from enquiries, the redesigned [[Reports Centre]] and the new [[Sales Progression]] overview for agreed sales. See [[Recent Changes - September 2026]] for a summary.
+Standout now combines the CRM, property workflow, portal distribution, inbound communications, Customer Portal and reporting in one system. Important recent additions include:
-== Communications and enquiries ==
+* the redesigned property header and '''Marketing readiness''' checks;
+* [[AI Data Quality]] with factual checks, AI review, safe copy Auto Fix and a 30-day trial for agencies that have not enabled AI billing;
-* [[Communications Centre]] – one place for new portal, website and Customer Portal conversations.
+* portal diagnostics and faster portal activity screens;
-* [[Inbound Enquiries]] – branch setup for Rightmove, OnTheMarket, Zoopla and Homeflow.
+* the unified [[Communications Centre]] for portal, website and Customer Portal conversations;
-* [[Website Enquiry API]] – send enquiries from an agency website directly into Standout.
+* property-level [[Sales Progression]] health, next actions, blockers and target dates;
-* [[OnTheMarket Inbound Enquiries]] – OnTheMarket setup, telephone-lead options and troubleshooting.
+* the modern [[Reports Centre]] and Communications Centre usage reporting;
-* [[Zoopla Leads API]] – Zoopla Leads configuration and diagnostics.
+* secure support access, clearer version/session information and tighter impersonation controls.
-* [[Homeflow Inbound Enquiries]] – Homeflow callback setup.
-* [[Customer Portal]] – customer-facing portal features.
-* [[Using the Customer Portal]] – staff workflow.
-== Everyday tools ==
+For the latest changes see [[Recent Changes - September 2026]].
-* [[Dashboard]]
+== Property and marketing ==
-* [[Communications Centre]]
+* [[Property Overview]]
-* [[Diary]]
-* [[Tasks]]
 * [[Sales Property]]
-* [[Sales Progression]] – health, next actions, blockers, target dates and chain visibility for agreed sales.
 * [[Rental Property]]
-* [[Telephone Wizard]]
+* [[Property Marketing Readiness]]
-* [[Reports Centre]]
+* [[AI Data Quality]]
+* [[Marketing a Property]]
+* [[Feeds and Portals]]
+* [[Sales Progression]]
-== Administration and specialist guides ==
+== Communications and enquiries ==
+* [[Communications Centre]]
-* [[Administration]]
-* [[Feeds and Portals]]
 * [[Inbound Enquiries]]
 * [[Website Enquiry API]]
+* [[OnTheMarket Inbound Enquiries]]
+* [[Zoopla Leads API]]
+* [[Homeflow Inbound Enquiries]]
+* [[Customer Portal]]
+== Reporting and administration ==
+* [[Reports Centre]]
 * [[Communications Centre Usage]]
-* [[Meta / Facebook Property Catalogue]]
+* [[Administration]]
+* [[Support Access and Security]]
+* [[Meta Facebook Property Catalogue]]
 * [[GDPR]]
 [[Category:Standout Property Manager]]

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