Recent Changes - September 2026

Recent Changes - September 2026

This page summarises the major Standout Property Manager improvements now present in the September 2026 build.

Property screen and marketing readiness

The top of the property record has been redesigned into a compact working header. It brings together the property address, current status, reference, linked vendor/landlord/tenant information, key activity figures and the first property photographs without increasing the normal header height.

The property navigation has been tightened so the main sections remain easy to reach on both sales and rental records.

A Marketing readiness panel checks the main prerequisites for marketing, including photographs, description, price and map location. The wording is stage-aware so a pre-valuation record is not treated as if it were already a live listing.

See Property Marketing Readiness.

AI Data Quality

A new AI Data Quality report is available from Marketing readiness. It performs deterministic factual checks first and, where AI is available, a deeper review of the property copy, structured data and photographs.

Current capabilities include:

• brief and full description checks;
• bullet-point/key-feature checks;
• image and floorplan checks;
• address, price, room, EPC, tenure/furnishing and other property facts where relevant;
• separate rules for Residential Sale, Residential Rental, Commercial Sale and Commercial Rental;
• consistency checks between structured data and marketing copy;
• Floors & Rooms included in the effective description sent for review;
• safe Auto Fix suggestions for copy fields without silently changing factual property data;
• live progress stages while a longer AI review is running.

Agencies without ISSL AI billing can use a 30-day AI Data Quality trial starting from first use. The factual checks continue to work after the trial. To continue AI review after the trial, enable ISSL Billing in Administration → AI Tools.

Portal and feed performance

The Feeds/Portals page has been tuned so recent portal activity no longer performs expensive joins across the whole portal log for every destination. Recent activity is now retrieved from the small set of newest log records first.

Portal diagnostics have also continued to improve, particularly for Rightmove, OnTheMarket and Zoopla. Support-only preview/force-send actions are restricted appropriately.

See Feeds and Portals and Portal Property Feeds and Diagnostics.

Communications Centre

The Communications Centre is the central inbox for portal, website and Customer Portal conversations. Recent improvements include contact/property matching actions, CRM role creation, internal rich email compose, Customer Portal replies in the conversation timeline, usage/adoption reporting and performance tuning.

OnTheMarket telephone lead handling can be configured as Off, Missed calls only or All calls.

Customer Portal

Customer Portal messages are integrated with the Communications Centre rather than treated as a separate silo. Staff can see related portal messages in context and reply through the portal where appropriate.

Sales Progression

Agreed sales have a property-level progression overview with red/amber/green health, next action/due date, automatic next-action suggestions from existing progression markers, blockers, assigned progressor, last-chased date and target exchange/completion dates.

Reports Centre

Reports are organised in the Reports Centre with favourites, recent/popular reports, searching, improved tables, CSV/PDF/print actions and recurring report delivery. Property/report identifiers are GUID-safe and enquiry class is derived correctly from the underlying commercial/business flags.