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== Dashboard options ==
= The Dashboard =
Tawk to                       Integrated web chat client Tawk To – allows agents to chat with website users visiting your website (when implemented)


Diary                            an internal diary to store all appointments and diarised items
The Dashboard is the starting point for the working day. Use it to decide what needs attention rather than treating it only as a menu.
 
== Start-of-day routine ==
# Review today's appointments.
# Review due/overdue tasks.
# Check notifications.
# Check recently edited records where you are continuing work from yesterday.
# Use the navigation/quick search to move into the next job.
 
== Appointments ==
Today's appointments should be used to prepare for valuations, viewings and other diary work. Open the linked property/contact before the appointment where useful.
 
== Tasks ==
Prioritise overdue tasks, then today's tasks. See [[Task List]].
 
== Notifications ==
Notifications alert you to system/customer activity. Read and act on them rather than allowing the list to become background noise.
 
[[File:Notification 01.png|none|thumb|900px]]
 
== Quick Search ==
Use quick search before creating contacts/properties. Searching first is the simplest way to prevent duplicate records.
 
== Page Help ==
Where available, Page Help opens documentation relevant to the screen you are using.
 
== Colleagues and profile ==
Use the toolbar for colleague information and your own profile/settings. See [[Profile Configuration]].
 
== What the Dashboard does not replace ==
The Dashboard highlights work, but the actual outcome still belongs in the correct Contact, Property, Diary, Task, Repair or Progression workflow.
 
----
 
== Detailed screen and field reference ==
 
The sections below restore the detailed operating instructions that were present in the earlier full version of this page. The workflow summary above reflects the newer Standout navigation and processes. Where terminology differs, use the current screen names shown in Standout.
 
= What is the Dashboard? =
The dashboard is the main layout of Standout Property Manager, it is how the system is accessed and worked on, and can be broken down into the three areas as listed below.
 
 
 
== '''Toolbar''' ==
At the top of your browser, the '''Toolbar''' displays options that are available on each and every screen displayed in Standout.
[[File:Toolbar.png|none|thumb|300x300px]]
 
A quick explanation of these options are as follows:-
 
==== Notifications ====
[[File:Notification 01.png|none|thumb]]
If you have any notifications that require your attention, a counter will be display next indicating how many notifications you need to respond to. Notifications may be an upcoming appointment, a brochure that has been converted.
 
==== Page Help ====
Displays a popup help box that explains the current page or section that you have displayed. A link to the full help system should be displayed at the top, opening the full help system in a new browser tab.
 
==== Colleagues ====
[[File:Colleagues 01.png|none|thumb]]
A list of all your fellow colleagues, a green icon indicates that they’re currently logged in. If you want to send them (regardless of their logged in status) a sticky note message, click on the little yellow sticky note to see the following:-
[[File:Colleagues 02.png|none|thumb]]
 
Enter your message and then click Save for it to be displayed on their browser. You will see:-
 
On your colleagues browser, a Notification will appear in their Toolbar:-
[[File:Colleagues 03.png|none|thumb]]
 
When they go back to the Dashboard, your message will be displayed near the top right of their browser:-
[[File:Notification 03.png|none|thumb]]
 
==== Editing your profile ====
If you want to change the information, configuration or settings for your Standout profile, click your name:-
[[File:Profile 01.png|none|thumb]]
 
Your profile will then open in a new browser tab. Please view our detail documentation regarding your profile configuration.
 
==== Log Out ====
This simply logs you out of Standout and returns you to the Login screen. We recommend doing this when you’re away from your computer/device.
 
== '''Navigation''' ==
The left hand navigation is how we work woth elements of Standout Property Manager, each element is briefly described below.
 
==== Logo Area ====
The very top of the navigation bar will generally be your own agency logo, and is just used to make the sftware more personal to your own agency.
 
==== Quick Search ====
The quick serach can be used to search for a property or a contact, just type in a name, address, reference number, telephone number or email address then press enter, the system will then return anything that it thinks is valid for the information given.
 
==== Dashboard ====
Selecting Dashboard will return you to the dashboard screen.
 
===== Tawk To =====
 
=== Diary ===
 
==== Task list ====


=== Properties ===
=== Properties ===
Add property              add a new property onto the system


Property List               list all properties on the system with a given criteria
==== Telephone wizard ====
 
==== Add property ====
 
==== Property list ====


Progress                      list all properties with progress markers against them
==== Progress ====


=== Rental ===
=== Rental ===
Bulk rental payments  enter daily payments for rental payments
Tenant list                   show all tenants (with active tenancy agreements)


Landlord list                show all landlords (with active tenancy agreements)
==== Bulk rental payments ====


=== Businesses ===
==== Tenant list ====
Add Business               should you sell businesses, enter these in this section


Business list                list all businesses on the system with a given criteria
==== Landlord list ====


=== Contacts ===
=== Contacts ===
Add contact                add a new contact onto the system


Contact list                  list all contacts on the system with a given criteria
==== Add contact ====


Contacts to delete      list all contacts that you are able to remove from the system
==== Contact list ====


Hot contacts               those contacts that you deem to be a hot contact
==== Contacts to delete ====


Reports                       various reports that extract data from the system to either Spreadsheet or PDF.
==== Hot contacts ====
Think of Hot contacts as your Hot Box, the list of contacts that you relly want to deal with, cash buyers etc, click [https://standout-wiki.issl.co.uk/index.php?title=Contacts_Overview#Heat_Rating here] for more information on Hot contacts


Holiday Requests        those users that are able to approve or deny holiday requests will
=== Reports ===


                                   See this option appear once staff members place a holiday request.
=== Online Manuals ===
You guessed, the online manuals is the Standout Wiki pages your reading now.


Administration             all the administration options to configure your agency, branches, staff and various other options
=== Administration ===


== Status bar ==
== '''Smart Dashboard''' ==
Version                        the systems version number, by clicking this option, shows you all the versions and improvements.


Notifications                a quick view of all the system notifications, including diary appointments.
The Smart Dashboard gives you a flexible overview of your day in Standout. It brings together useful information such as recent properties, recent contacts, diary items, tasks, performance, and local weather in one place.


Page help                    throughout the system, clicking this should show help information regarding the section that you’re working on.
Unlike the previous dashboard, the Smart Dashboard can be arranged to suit the way you work, so you can keep the panels most important to you where you want them.


Colleagues                   shows colleagues that are logged onto the system
==== Rearranging your dashboard ====
You can personalise the Smart Dashboard by moving the panels into the order that suits you best.


Your name                   clicking this gives access for editing your profile (opens in a new tab)
To rearrange the dashboard:


Log Out                       when you finish using the system, then log out for security
Click and hold the panel you want to move.
Drag it to a new position on the dashboard.
Release it when it is in the place you want.


Sticky Notes                create a post-it note type note on your desktop for reminders etc You can also create and store sticky notes in contacts and properties Within the notes tab.
Your layout will be saved, so the dashboard should continue to display in your chosen order when you return.


== Business overview ==
This allows each user to organise the dashboard in the way that best matches their daily workflow.
The Business Overview contains useful information at a glance, such as how many new clients have been entered this week, whether feedback has been received and relayed to vendors, and whether there are any contacts with bounced emails (which is where an email sent by Stand Out Property Manager has been rejected, which is likely due to an invalid email address).


Examples are
==== Office 365 Integration ====
Once you have logged into Standout, you can choose to link your account to Office 365. This allows appointments created in Standout to also appear in your Outlook Calendar.


                                   Available sales
When you log in, Standout will synchronise new and existing future appointments with Outlook. If you need to make changes to an appointment, you should always edit it in Standout, not Outlook, so that the synchronisation continues correctly.


                                   Available rentals
If you create an appointment for another member of staff, the appointment may still appear in your Outlook calendar, but the notes will make it clear who is attending.


listings awaiting decision
==== Your recently edited listings ====
This panel shows properties that you have recently created or edited.


                                   listings with no viewings in the last 30 days
The information displayed may include:


                                   Agent awaiting viewing feedback
main photo
property reference
contract
status
price
display address
quick link to edit
for rental properties, a quick link to Agreements


                                   Vendors/Landlords awaiting viewing feedback
You may also see shortcuts to view All properties and All businesses.


                                   Contacts with bounced emails
==== Your recently edited contacts ====
This panel shows contacts that you have recently created or edited.


= Your recently edited listings =
The information displayed may include:
This section shows a list of properties you’ve recently edited, showing their contract, address, status.


You can determine the number of properties shown by going to your personal profile and selecting Dashboard Options.
title
first name
surname
contact type, for example Applicant, Tenant, Landlord, Vendor, Contractor, or Solicitor


= Your recently edited contacts =
A quick link is provided so you can open and edit the contact record directly.
This section shows a list of recent contacts and their definition on the system.


You can determine the number of contacts shown by going to your personal profile and selecting Dashboard Options.
You may also see a shortcut to view All contacts.


= Today’s appointments and outstanding tasks =
==== Today's appointments and outstanding tasks ====
Shows appointments for yourself, and teams that you are assigned to, also shows any outstanding tasks that are assigned to you.
This panel shows appointments and tasks that are assigned to you for today.


This section can be enabled or disabled from your personal profile page.
By clicking an item, you will be taken to the Diary, where you can view the full details and update them if required.


= Performance Chart =
You may also see quick actions such as:
This displays the last 12 months of your sales/rentals and withdrawals so you can see at a glance how you are doing. (blue and green are good, red is bad)


This section can be enabled or disabled from your personal profile page.
View diary – opens today’s Diary
Create a task – allows you to add a new task


= Local Weather =
==== Performance Chart ====
Displays the local weather for your area by default, you can also type in another area to get weather for that area also.
This panel provides an overview of property performance over recent months.


This section can be enabled or disabled from your personal profile page.
It is designed to give you a quick visual summary of activity, such as properties that have been Let, Completed, or Withdrawn.


=== Version Control – Important Note ===
This is intended as an at-a-glance performance view rather than a detailed report.
As versions are implemented regularly (usually monthly), we do recommend that you read the release notes. The version will flash until you click on it but is important to view this information as if you have recommended a system change or improvement, will let you know what has been released.


=== Notifications ===
==== Local weather ====
When you have notifications a “pill” will appear with the number of notifications, if you wish to delete them, simply hover over it and click on the x for it to be permanently deleted.
This panel displays the local weather using the town or postcode held in your branch configuration.


=== Page Help ===
It provides a useful forecast for the current day and the coming days ahead. This can be especially helpful when planning property photography or viewings, as good weather can make a property more appealing.
Throughout Standout, each page has its own page help to assist with you when completing the entries on that page.


=== Colleagues – sending quick messages ===
Standout has the ability to send notes to other members of your branch, by clicking on the staff member you will see:
{| class="wikitable"
|Sending a note:
|Receiving a note:
|-
|
|
|}

Latest revision as of 14:43, 9 September 2026

The Dashboard

The Dashboard is the starting point for the working day. Use it to decide what needs attention rather than treating it only as a menu.

Start-of-day routine

  1. Review today's appointments.
  2. Review due/overdue tasks.
  3. Check notifications.
  4. Check recently edited records where you are continuing work from yesterday.
  5. Use the navigation/quick search to move into the next job.

Appointments

Today's appointments should be used to prepare for valuations, viewings and other diary work. Open the linked property/contact before the appointment where useful.

Tasks

Prioritise overdue tasks, then today's tasks. See Task List.

Notifications

Notifications alert you to system/customer activity. Read and act on them rather than allowing the list to become background noise.

Notification 01.png

Quick Search

Use quick search before creating contacts/properties. Searching first is the simplest way to prevent duplicate records.

Page Help

Where available, Page Help opens documentation relevant to the screen you are using.

Colleagues and profile

Use the toolbar for colleague information and your own profile/settings. See Profile Configuration.

What the Dashboard does not replace

The Dashboard highlights work, but the actual outcome still belongs in the correct Contact, Property, Diary, Task, Repair or Progression workflow.


Detailed screen and field reference

The sections below restore the detailed operating instructions that were present in the earlier full version of this page. The workflow summary above reflects the newer Standout navigation and processes. Where terminology differs, use the current screen names shown in Standout.

What is the Dashboard?

The dashboard is the main layout of Standout Property Manager, it is how the system is accessed and worked on, and can be broken down into the three areas as listed below.


Toolbar

At the top of your browser, the Toolbar displays options that are available on each and every screen displayed in Standout.

Toolbar.png

A quick explanation of these options are as follows:-

Notifications

Notification 01.png

If you have any notifications that require your attention, a counter will be display next indicating how many notifications you need to respond to. Notifications may be an upcoming appointment, a brochure that has been converted.

Page Help

Displays a popup help box that explains the current page or section that you have displayed. A link to the full help system should be displayed at the top, opening the full help system in a new browser tab.

Colleagues

Colleagues 01.png

A list of all your fellow colleagues, a green icon indicates that they’re currently logged in. If you want to send them (regardless of their logged in status) a sticky note message, click on the little yellow sticky note to see the following:-

Colleagues 02.png

Enter your message and then click Save for it to be displayed on their browser. You will see:-

On your colleagues browser, a Notification will appear in their Toolbar:-

Colleagues 03.png

When they go back to the Dashboard, your message will be displayed near the top right of their browser:-

Notification 03.png

Editing your profile

If you want to change the information, configuration or settings for your Standout profile, click your name:-

Profile 01.png

Your profile will then open in a new browser tab. Please view our detail documentation regarding your profile configuration.

Log Out

This simply logs you out of Standout and returns you to the Login screen. We recommend doing this when you’re away from your computer/device.

Navigation

The left hand navigation is how we work woth elements of Standout Property Manager, each element is briefly described below.

Logo Area

The very top of the navigation bar will generally be your own agency logo, and is just used to make the sftware more personal to your own agency.

Quick Search

The quick serach can be used to search for a property or a contact, just type in a name, address, reference number, telephone number or email address then press enter, the system will then return anything that it thinks is valid for the information given.

Dashboard

Selecting Dashboard will return you to the dashboard screen.

Tawk To

Diary

Task list

Properties

Telephone wizard

Add property

Property list

Progress

Rental

Bulk rental payments

Tenant list

Landlord list

Contacts

Add contact

Contact list

Contacts to delete

Hot contacts

Think of Hot contacts as your Hot Box, the list of contacts that you relly want to deal with, cash buyers etc, click here for more information on Hot contacts

Reports

Online Manuals

You guessed, the online manuals is the Standout Wiki pages your reading now.

Administration

Smart Dashboard

The Smart Dashboard gives you a flexible overview of your day in Standout. It brings together useful information such as recent properties, recent contacts, diary items, tasks, performance, and local weather in one place.

Unlike the previous dashboard, the Smart Dashboard can be arranged to suit the way you work, so you can keep the panels most important to you where you want them.

Rearranging your dashboard

You can personalise the Smart Dashboard by moving the panels into the order that suits you best.

To rearrange the dashboard:

Click and hold the panel you want to move. Drag it to a new position on the dashboard. Release it when it is in the place you want.

Your layout will be saved, so the dashboard should continue to display in your chosen order when you return.

This allows each user to organise the dashboard in the way that best matches their daily workflow.

Office 365 Integration

Once you have logged into Standout, you can choose to link your account to Office 365. This allows appointments created in Standout to also appear in your Outlook Calendar.

When you log in, Standout will synchronise new and existing future appointments with Outlook. If you need to make changes to an appointment, you should always edit it in Standout, not Outlook, so that the synchronisation continues correctly.

If you create an appointment for another member of staff, the appointment may still appear in your Outlook calendar, but the notes will make it clear who is attending.

Your recently edited listings

This panel shows properties that you have recently created or edited.

The information displayed may include:

main photo property reference contract status price display address quick link to edit for rental properties, a quick link to Agreements

You may also see shortcuts to view All properties and All businesses.

Your recently edited contacts

This panel shows contacts that you have recently created or edited.

The information displayed may include:

title first name surname contact type, for example Applicant, Tenant, Landlord, Vendor, Contractor, or Solicitor

A quick link is provided so you can open and edit the contact record directly.

You may also see a shortcut to view All contacts.

Today's appointments and outstanding tasks

This panel shows appointments and tasks that are assigned to you for today.

By clicking an item, you will be taken to the Diary, where you can view the full details and update them if required.

You may also see quick actions such as:

View diary – opens today’s Diary Create a task – allows you to add a new task

Performance Chart

This panel provides an overview of property performance over recent months.

It is designed to give you a quick visual summary of activity, such as properties that have been Let, Completed, or Withdrawn.

This is intended as an at-a-glance performance view rather than a detailed report.

Local weather

This panel displays the local weather using the town or postcode held in your branch configuration.

It provides a useful forecast for the current day and the coming days ahead. This can be especially helpful when planning property photography or viewings, as good weather can make a property more appealing.