Latest revision as of 08:45, 6 September 2026

Standout Property Manager Help

Welcome to the Standout Property Manager knowledge base. The help is organised around day-to-day agency work rather than around database screens.

Start here	Communications	Property & customers	Management & reporting
Quick Start Daily Workflow	Communications Centre Inbound Enquiries Customer Portal	Sales Property Sales Progression Rental Property Contacts Opportunity Finder	Reports Centre Communications Centre Usage Administration

Recent improvements

Standout has had a substantial update during August and September 2026. The biggest changes are the new Communications Centre, direct portal/website enquiry integrations, closer Customer Portal messaging, improved CRM conversion from enquiries, the redesigned Reports Centre and the new Sales Progression overview for agreed sales. See Recent Changes - September 2026 for a summary.

Communications and enquiries

Communications Centre – one place for new portal, website and Customer Portal conversations.
Inbound Enquiries – branch setup for Rightmove, OnTheMarket, Zoopla and Homeflow.
Website Enquiry API – send enquiries from an agency website directly into Standout.
OnTheMarket Inbound Enquiries – OnTheMarket setup, telephone-lead options and troubleshooting.
Zoopla Leads API – Zoopla Leads configuration and diagnostics.
Homeflow Inbound Enquiries – Homeflow callback setup.
Customer Portal – customer-facing portal features.
Using the Customer Portal – staff workflow.

Everyday tools

Dashboard
Communications Centre
Diary
Tasks
Sales Property
Sales Progression – health, next actions, blockers, target dates and chain visibility for agreed sales.
Rental Property
Telephone Wizard
Reports Centre

Administration and specialist guides

@@ Line 1: / Line 1: @@
-== Standout Property Manager Wiki Help ==
+__NOTOC__
+= Standout Property Manager Help =
+Welcome to the Standout Property Manager knowledge base. The help is organised around day-to-day agency work rather than around database screens.
-This wiki help contains all the resources you need to use Standout Property Manager V2 and above.
+<div class="mw-parser-output">
+{| class="wikitable" style="width:100%;"
+|-
+! style="width:25%;" | Start here
+! style="width:25%;" | Communications
+! style="width:25%;" | Property & customers
+! style="width:25%;" | Management & reporting
+|-
+| [[Quick Start]]<br />[[Daily Workflow]]
+| [[Communications Centre]]<br />[[Inbound Enquiries]]<br />[[Customer Portal]]
+| [[Sales Property]]<br />[[Sales Progression]]<br />[[Rental Property]]<br />[[Contacts]]<br />[[Opportunity Finder]]
+| [[Reports Centre]]<br />[[Communications Centre Usage]]<br />[[Administration]]
+|}
+</div>
+== Recent improvements ==
+Standout has had a substantial update during August and September 2026. The biggest changes are the new [[Communications Centre]], direct portal/website enquiry integrations, closer [[Customer Portal]] messaging, improved CRM conversion from enquiries, the redesigned [[Reports Centre]] and the new [[Sales Progression]] overview for agreed sales. See [[Recent Changes - September 2026]] for a summary.
+== Communications and enquiries ==
+* [[Communications Centre]] – one place for new portal, website and Customer Portal conversations.
+* [[Inbound Enquiries]] – branch setup for Rightmove, OnTheMarket, Zoopla and Homeflow.
+* [[Website Enquiry API]] – send enquiries from an agency website directly into Standout.
+* [[OnTheMarket Inbound Enquiries]] – OnTheMarket setup, telephone-lead options and troubleshooting.
+* [[Zoopla Leads API]] – Zoopla Leads configuration and diagnostics.
+* [[Homeflow Inbound Enquiries]] – Homeflow callback setup.
+* [[Customer Portal]] – customer-facing portal features.
+* [[Using the Customer Portal]] – staff workflow.
+== Everyday tools ==
+* [[Dashboard]]
+* [[Communications Centre]]
+* [[Diary]]
+* [[Tasks]]
+* [[Sales Property]]
+* [[Sales Progression]] – health, next actions, blockers, target dates and chain visibility for agreed sales.
+* [[Rental Property]]
+* [[Telephone Wizard]]
+* [[Reports Centre]]
+== Administration and specialist guides ==
+* [[Administration]]
+* [[Feeds and Portals]]
+* [[Inbound Enquiries]]
+* [[Website Enquiry API]]
+* [[Communications Centre Usage]]
+* [[Meta / Facebook Property Catalogue]]
+* [[GDPR]]
+[[Category:Standout Property Manager]]
-The navigation on the left will take you to various parts of the help system , so clicking on Administration will bring up the Administration help guide, if you can not see something in the navigation then use the search facility in the top right of the wiki help screen that will suggest any articles that match your requirements.
-[[File:Screenshot 2021-03-25 at 16.27.57.jpg|none|thumb|900x900px]]

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