Temporary Marketing Hold
From Standout Property Manager Wiki Help
Temporary Marketing Hold
Temporary Marketing Hold is used when a property needs to come off the market for a short period but the instruction itself remains active.
A common example is a vendor going on holiday and asking that no viewings take place until they return.
Important
Temporary Marketing Hold is a temporary status. It should not be used to leave a property off market indefinitely.
When this status is selected, Standout requires an Off market until date. The date must be in the future and can be no more than 90 days from the day the hold is created.
Typical uses
Temporary Marketing Hold may be suitable when:
- the vendor or landlord is away and does not want viewings;
- access is unavailable for a short period;
- minor works are being completed before viewings resume;
- the customer has asked for a short pause in marketing but the agency instruction is continuing.
If the instruction has actually ended, use the correct Withdrawn, Cancelled, Sold, Let or other relevant status instead.
Putting a property on Temporary Marketing Hold
- Open the property.
- In Primary details, change Status to Temporary Marketing Hold.
- The Off market until field appears directly below the Status field.
- Choose the date on which marketing should resume.
- Save the property.
The return date must be later than today and no more than 90 days in the future.
What happens when the hold starts?
Standout remembers the status the property had immediately before Temporary Marketing Hold was selected.
For example:
- A property is Available.
- The vendor goes on holiday for two weeks and does not want viewings.
- The agent selects Temporary Marketing Hold and chooses the return date.
- The property is treated as off market during the hold.
- On the selected date, Standout automatically returns it to Available.
Where portal feeds are configured, the normal portal process can remove a previously marketed property when the temporary hold starts. When the previous marketable status is restored, normal portal publishing can resume.
Automatic return to the previous status
On the Off market until date, Standout automatically checks the property.
If it is still on Temporary Marketing Hold, Standout restores the status it had before the hold was created.
Examples include:
- Available -> Temporary Marketing Hold -> Available
- Sale Agreed -> Temporary Marketing Hold -> Sale Agreed
- Reserved -> Temporary Marketing Hold -> Reserved
- Let Agreed -> Temporary Marketing Hold -> Let Agreed
This means agents do not need to remember to reactivate the property manually.
If the property changes before the return date
If an agent manually changes the property to another status before the hold expires, the scheduled automatic return is cancelled.
For example, if the vendor decides to withdraw while the property is on Temporary Marketing Hold, changing it to Withdrawn cancels the pending hold. Standout will not later change it back to its old status.
Property list quick status change
Temporary Marketing Hold can also be selected from the property list quick-status controls.
Standout asks for the Off market until date before completing the status change. The same 90-day maximum applies.
Why is there a 90-day maximum?
Temporary Marketing Hold is intended for short interruptions to marketing. Requiring a return date prevents properties being left indefinitely in a temporary status and keeps the property register more accurate.
If the expected pause is longer than 90 days, review the instruction and use the status that best reflects the actual position.
Background to this change
This improvement was originally intended to be completed around three years before its eventual release. Other development and operational priorities delayed the work for much longer than planned, and we apologise for that delay.
The updated workflow now makes Temporary Marketing Hold behave as a true temporary pause, with a defined end date and automatic restoration of the previous property status.