Standout Property Manager Help

Welcome to the Standout Property Manager knowledge base. The help is organised around day-to-day agency work rather than around database screens.

Start here	Communications	Property & customers	Management & reporting
Quick Start Daily Workflow	Communications Centre Inbound Enquiries Customer Portal	Sales Property Sales Progression Rental Property Contacts Opportunity Finder	Reports Centre Communications Centre Usage Administration

Recent improvements

Standout has had a substantial update during August and September 2026. The biggest changes are the new Communications Centre, direct portal/website enquiry integrations, closer Customer Portal messaging, improved CRM conversion from enquiries, the redesigned Reports Centre and the new Sales Progression overview for agreed sales. See Recent Changes - September 2026 for a summary.

Communications Centre – one place for new portal, website and Customer Portal conversations.
Inbound Enquiries – branch setup for Rightmove, OnTheMarket, Zoopla and Homeflow.
Website Enquiry API – send enquiries from an agency website directly into Standout.
OnTheMarket Inbound Enquiries – OnTheMarket setup, telephone-lead options and troubleshooting.
Zoopla Leads API – Zoopla Leads configuration and diagnostics.
Homeflow Inbound Enquiries – Homeflow callback setup.
Customer Portal – customer-facing portal features.
Using the Customer Portal – staff workflow.