View source for Homeflow Inbound Enquiries

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= Homeflow Inbound Enquiries =

Homeflow is integrated into the [[Communications Centre]] as a secure push source.

== Create the connection ==

Open '''Administration → Feeds/Portals → Inbound portal enquiries''', choose Homeflow and select the fixed Standout branch.

When the connection is created, Standout generates a one-time HTTPS callback URL. Give the complete URL to Homeflow when they configure Standout as the CRM destination.

Example shape:

<pre>POST https://standout.example.com/api/v1/enquiries/portal/homeflow/CONNECTION_ID/ONE_TIME_SECRET</pre>

Only a hash of the callback secret is retained. If the URL is lost or compromised, use '''Regenerate callback'''; the previous URL stops working immediately.

== Push only ==

Homeflow does not use the normal portal polling scheduler and has no '''Sync now''' action. Leads arrive when Homeflow POSTs them to the callback.

The receiver accepts JSON and form-encoded submissions and understands Homeflow-style lead/contact/property structures. The complete original payload is retained for audit and future field mapping.

== Normal processing ==

Homeflow leads use the same Communications Centre pipeline: duplicate suppression, property matching, enquiry classification, unambiguous contact matching, branch routing and assignment to the property's active negotiator where possible.

See [[Inbound Enquiries]] and [[Communications Centre]].

[[Category:Homeflow]]
[[Category:Inbound enquiries]]